First Class Hampers takes your privacy seriously! To help you understand our privacy and security policy, we have provided this statement explaining our information practices.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. By providing First Class Hampers with your personal information, you consent to the collection, storage, use and transfer of your personal information to enable us to provide you with our products and services.
First class Hampers collects personal information about you, your business and your gift hamper receiver to make your ordering process as smooth as possible and to provide you with the best customer service and delivery experience. Your information is used for internal record keeping and delivery, however we sometimes use this information to provide the most relevant and up to date services and products to you, our customer. We may also use your information to send you promotional and marketing materials, surveys or other information we think you may find interesting.
Information required by First Class Hampers in order to provide you with our products and services, includes but is not limited to:
First Class Hampers collects personal information only for the purpose of conducting our business and providing our products and services. We may collect personal information to allow us to:
If you no longer wish to receive any marketing material from us, please unsubscribe from those services using the “unsubscribe” link included within the marketing material. Alternatively, you may contact our Customer Service team on 1300 131 151 or email us at [email protected].
Unless required by law or we are investigating suspected fraud or other unlawful activity, the personal information collected by First Class Hampers will only be disclosed to or seen and used by staff working at First Class Hampers or for us, unless you have authorised us to do otherwise.
We will pass on any information relating to suspected fraudulent activity to appropriate authorities.
We keep your personal information for the purpose of conducting our business, to help with your enquiries or requests in the future, or if we are required to keep the personal information by law.
First Class Hampers does not sell or rent any Personal Information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:
If you believe that any information we are holding about you is incorrect or incomplete, please contact our Customer Service team on 1300 131 151 or email us at [email protected]. We will promptly correct any information found to be incorrect.
We do use various details to verify information given to us by our members. At times, we use:
We do not distribute login or password details via telephone or email. If you have forgotten your First Class Hampers account password, please go to the Forgotten Password page and follow the prompts. If you have forgotten your First Class Hampers account username please call us on 1300 131 151 or email [email protected] and we will ask you a series of security questions before divulging any account username information.
First Class Hampers website may at times contain links to other websites. Once you have used a link to leave our site, you should note that we do not have any control over that website, and it is not governed by this privacy statement. First Class Hampers cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites. You should exercise caution and look at the privacy statement applicable to the website in question.
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Under the Liquor Control Reform Act 1998, it is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $6000) and for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).
Liquor Licence No: 36102224