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Frequently asked questions

What is the cut-off date for Christmas delivery?

We recommend placing your order as early as possible to secure your preferred hampers and take advantage of our sale. Christmas is our busiest season and some popular hampers may sell out quickly. 
Cut-off for Christmas delivery: 14 December for major metro areas (Melbourne, Sydney, Brisbane, Adelaide, Canberra). 16 December for all other areas.

Can I place a bulk order for my business?

Whether you need 5 or 5,000 hampers, we make bulk ordering simple. Get in touch with us if you need assistance with your bulk order or if you’d like advice on which hampers would be the best fit for your clients, staff, or recipients.

Do you offer support for corporate Christmas orders?

Yes! We provide a dedicated, local Corporate Gifting Specialist to guide you through your order. Enjoy personal service, expert advice and support every step of the way to ensure your hampers are perfect for your team or clients.

Do you offer corporate branding for Christmas hampers?

Absolutely! We can add your company logo to gift boxes, top cards and gift cards. It’s the perfect way to leave a lasting impression. We also have an in-house design team who can help create your branded look. Call us on1300 131 151and we can assist.

How do I get a quote for a bulk Christmas order?

You can call our dedicated Corporate Gifting Specialist directly on 1300 131 151,or email us. We’ll help with hamper selection, branding options and dispatch scheduling.

What’s included in your Christmas hampers?

Each hamper is carefully curated with premium gourmet food and wine. Depending on the hamper you choose, you’ll find festive treats, fine wines, celebratory champagne, craft beers and artisan nibbles.

Are you an Australian-owned business?

Yes, we are proudly Australia owned and operated. All of our hampers are curated and packed locally, supporting Australian producers wherever possible.

How will my hampers be presented?

All hampers are beautifully packaged in our signature gift boxes and your personalised gift card. Branded options are also available for corporate gifting. Get in touch with us if we can assist with this.

Can I include a personal message with my hamper?

Yes, every hamper includes a complimentary gift card where you can add your personal or company message.

Do you deliver Christmas hampers Australia-wide?

Yes! We deliver to all major cities and regional areas across Australia with FREE delivery Australia-wide. Delivery is fast, reliable and trackable.

Can I schedule delivery for a specific date?

You can select a dispatch week, and your hamper will be dispatched within that week. Click here to read about estimated delivery times from dispatch date.

Do you deliver directly to individual recipients?

Yes, you can choose to send all hampers to one location or have them delivered individually to multiple addresses. Enjoy FREE delivery, making it perfect for remote teams, clients or family across Australia.

What if the recipient isn’t home?

If no one is available, the courier will follow safe drop procedures or leave it at the closest Post Office for collection.

Do you ship internationally?

Currently, we only deliver within Australia to guarantee the freshness and quality of our gourmet products.

Can't find your answer? Talk to a gifting specialist

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